About payit
- What is payit?
- How old do I have to be to use the payit mobile application?
- Can I use the app immediately upon downloading?
- How can an individual register in payit?
- What are the required documents to register at payit?
- What should I do if I change my mobile number?
Domestic help
- Can I edit a domestic helper's details?
- Can I transfer to more than one domestic helper in the same time?
- How can I add my domestic helper to transfer funds?
- My domestic helper is unable to cash out the funds. What is happening?
- Can I increase my month limit?
- What is the maximum amount I can transfer?
FAQ
- Someone from payit called me asking for an OTP. What should I do?
- Someone used my Debit Card on payit without my authorization. How do I recover this money or cancel this request?
- I don't want to receive payit emails or SMSes anymore. What should I do?
- I've changed my device and I cannot login to payit anymore. What should I do?
Help & Support
International Remittances
Payments
Promotions
Cash-out
MoneyGram
- What documents does the person/beneficiary need to provide to be able to collect the funds?
- What do I do if the person collecting the funds I transferred is having trouble picking up the funds?
- Can the person I send the money to, collect the money in the currency they want?
- Is there a maximum amount I can send?
- Are there any fees for transferring funds through MoneyGram?
- Can I transfer money anywhere?
P2P payments
PIN
Ratibi
Registration
Top-up
- Do I need to pay any fees for top-ups onto payit?
- I have a DIB (Dubai Islamic Bank) debit card and I cannot top-up my wallet. What should I do?
- I have an ADIB debit card and I cannot top-up my wallet. What should I do?
- How can I add another debit card?
- How can I top-up my payit account through CDMs?
- How can I top-up my payit account through bank transfer?