No problem. Our team will help you with that.
From your registered email at payit, send us an email on email@example.com with the information below:
- Your full name
- Your registered mobile number on payit
- Your Ratibi card ID number
- The last 2 digits of the card
- Emirates ID copy (Front and Backside)
A Sample of a Ratibi card is here to help you find out the information needed
Upon validating this information, our team will change your account from individual to Ratibi. Allow 2 to 3 working days for this process to take place.