In case you enter your 4 digit PIN number incorrect for 3 times, the system will automatically block your account. This is to ensure that no one tries to access your payit.
If you forgot your 4 digit PIN, you can still try the "forgot pin" option.
In order to unlock, you have two options
1. Send an email to help@payit.ae from your email registered at payit. Our team will unlock your account within 1 hour, from Sunday to Thursday 8AM to 5PM
2. Call our call center on 600 543 329 from your registered mobile number on payit. Our agent will immediately unlock your account.
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